Privacy & Data

Privacy Policy

Your privacy matters to us. Learn how SAN Agro collects, uses, stores and protects your information.

01
Your Privacy

We value your trust

Your privacy is valued by San Agro (also called "we" or "us" or "our"). This policy explains how information is collected, used, stored and protected when our website is visited or an enquiry is submitted. Acceptance of the practices described here is understood when the website is used.

02
Personal Information

Information Provided by You

Personal information may be provided by you voluntarily when a contact form is filled or product details are requested, or a business enquiry is submitted. The following details may be collected:

  • Your name and company name
  • Your email address and phone number
  • Your job title and location
  • Any other details that are shared in your message
03
Website Usage

Information Collected Automatically

Some technical information is gathered automatically while you access the website. This includes: IP address, browser type, device details, and operating system. The pages visited, the date and time of each visit, and the referring website may also be recorded. The data or information is used to understand how the website is used and to improve its overall performance.

04
Why We Collect

Purpose of Collection

Collected information may be used for the following purposes:

  • Your enquiries and requests are answered.
  • Details about our products and services are shared with you.
  • The website and the customer experience are improved.
  • The website is kept secure, and misuse is prevented.
  • Legal and regulatory duties are fulfilled.
  • Important business updates are communicated where appropriate.
05
Website Technology

Cookies

Cookies and related tools may be used on the website. They help preferences to be remembered and traffic to be analysed and the browsing experience to be improved. Cookies can be disabled through your browser settings. Some features of the website may then not work as intended.

06
Transparency

Disclosure of Information

Your personal information is never sold, rented or traded by San Agro. Information is shared only when it is necessary. Sharing may happen in these situations:

  • Service providers who help to run the website or our business are trusted with information under proper confidentiality duties.
  • Information is demanded by law or a legal process or a government authority.
  • Our rights and property and website security or the safety of users must be protected.
07
Security

Protection of Data

Reasonable administrative, technical and organisational measures are applied to protect personal information from unauthorised access and disclosure and alteration and destruction. Even so, no method of electronic transmission or storage can be guaranteed as completely secure.

08
Data Retention

Storage Period

Personal information is kept only for as long as the purposes in this policy require or as the law requires.

09
External Links

Links to Other Websites

Links to other websites may be placed on our site for your convenience. The content and security and privacy practices of those websites are not controlled by San Agro. Their own privacy policies should be read by you before any information is shared.

10
Your Control

Your Rights

Under applicable laws, a request may be made by you to access, correct or delete the personal information held about you. Questions about how your data is processed are also welcome.

11
Policy Changes

Updates to This Policy

This policy is subject to be updated on a timely basis to reflect changes in our practices or legal requirements or website features. Revised versions are published on this page with a new effective date. Continued use of the website after an update is treated as acceptance of the revised policy.

Need Help?

Contact Details

Questions, concerns, or requests about this policy can be sent to the details below: